REFUND AND RETURN POLICY

RETURNED GOODS.

Returns will not be accepted without prior agreement. A 20% handling fee, plus and carriage costs, will be deducted from the credit. Hilite Wholesale Warehouse cc will not accept returns if: Invoices are dated over 30 days, the fabric/trimming has been cut, order is 5 meters or less, this is a Custom Order, fabric has been treated (fire retarded, ect).

FAULTY GOODS.

Fabrics should be carefully inspected prior to cutting. Whilst every effort is made to inspect each order errors can be made and damage or creasing in transit. Therefore it is essential that no length be cut until you are satisfied with the fabric in all respects. Any claim must be put in writing within 7 days of receipt of the fabrics/trimming.

LIABILITY.

All goods are supplied by us on condition that our liability for any fault or defect in the quality, condition, description or fitness for any purpose, is limited in amount to sum not exceeding the purchase price of the particular goods. in no circumstance whatsoever shall the company be liable for indirect or consequential loss or damage.